Did you know that only 15% of B2B websites have chat enabled? If you are still on the fence about integrating chat into your B2B website, here are a few highlights that will help you decide if chat is right for your business.
While real-time messaging is a relatively new concept for B2B companies, demand for 1:1 messaging between people and businesses isn’t. In an often-cited study of 6,000 global consumers, 90% of people said they’d prefer to use messaging to talk to brands. Still, many B2B brands just haven’t caught up1.
If you are thinking about integrating HubSpot chat, watch one of our recent webinars below to see how we integrated chat into our website and the results we saw within 2 weeks.
Don’t let the perceptions of chat get in your way of increasing conversion rates, improving customer satisfaction, and closing more deals. If you would like help selecting a chat platform or integrating chat into your website to increase lead generation contact SmartAcre today or, better yet, start chatting in the lower right corner of this page.